1. What products do you offer?

We offer a curated selection of hair care, skincare, serums, creams, oils, and makeup essentials designed to support everyday beauty and self-care routines.

2. Do you sell products online?

Yes. Customers can place orders directly through our website www.lastylestudio.online or by contacting our support team by phone.

3. Do you accept phone orders?

Yes. We accept orders over the phone. For phone orders, full payment is collected in advance, and a signed Card Authorization Form is required before processing payment.

4. Do you offer recurring or subscription payments?

No. All payments are one-time charges only. We do not offer subscriptions or recurring billing.

5. What payment methods do you accept?

We accept major credit and debit cards. All payments are processed securely in U.S. Dollars (USD).

6. When will my order be shipped?

Orders are processed after payment confirmation. Shipping timelines vary based on your location and carrier availability. Tracking details are provided once your order is shipped.

7. Which shipping carrier do you use?

We work with trusted shipping partners, including FedEx, to ensure reliable delivery across the United States.

8. Can I cancel my order?

Orders can be canceled before shipment by contacting our support team. Once an order has been shipped, it cannot be canceled and must follow our return process after delivery.

9. What is your refund policy?

We offer a 30-day refund policy from the date of delivery. Products must be unused, unopened, and in original condition to qualify. Please review our Refund & Returns Policy for full details.

10. Are opened or used products refundable?

No. For hygiene and safety reasons, opened or used cosmetic and beauty products are not eligible for return or refund.

11. What should I do if my order arrives damaged or incorrect?

If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos of the product and packaging. We will review the issue and assist accordingly.

12. Are your products safe to use?

Our products are intended for cosmetic and personal care use only. We recommend reviewing product instructions and discontinuing use if irritation occurs.

13. Do you guarantee specific results?

No. Individual results may vary. We do not guarantee specific outcomes from the use of our products.

14. Is my personal information secure?

Yes. We take reasonable measures to protect your personal information. For more details, please review our Privacy Policy.

15. How can I contact customer support?

You can reach us using the details below:

Email: info@lastylestudio.online
Phone: +1-251-910-8630
Address: 16040 Hayes Ln, Woodbridge, VA 22191, USA

16. Do you operate in the United States?

Yes. LA Hair Style Inc is a U.S.-based business serving customers within the United States.

17. Can I track my order?

Yes. Once your order has been shipped, tracking information will be shared with you.

18. Do you use third-party brands?

Some products may be sourced from trusted suppliers or produced under private labeling. Product availability may vary.

Need more help?

If your question isn’t listed here, feel free to contact our support team. We’re happy to assist you.